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Yactraq supports multiple languages viz American English, Arabic Bulgaria, Catalan, Croatian, Czech, Danish, Dutch, Global English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Mandarin, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Global Spanish, Swedish, Turkish

Yactraq provides both On Premise and Cloud solutions

Yactraq redacts sensitive numeric data like credit card numbers and social security numbers. For high security applications we also selectively mute sensitive sections of audio recordings

Because Yactraq has both speech and text analysis capabilities we can provide an omnichannel dashboard containing not just phone call data but also chat logs, emails, social media and other channels